In a significant shift to its immigration procedures, Indonesia has announced that all foreign nationals—regardless of their visa category—must now visit an immigration office in person to renew their stay permits. The new rule takes effect from May 29, 2025, and replaces the previously available fully online renewal system.
This revised policy was outlined in Circular Letter Number IMI-417.GR.01.01/2025 issued by the country’s Directorate General of Immigration, and applies to all visa categories, including Visa on Arrival (VoA), electronic VoA (e-VoA), and Temporary Stay Permits (KITAS).
📌 Why the Change?
According to Acting Director General of Immigration Yuldi Yusman, the move is designed to reinforce visa monitoring and reduce exploitation of the system. Between January and April 2025, the country recorded 2,201 visa violations, marking a 36.7% increase compared to the same period the year before. Authorities also uncovered over 500 misuse cases and revoked the licenses of 215 companies implicated in fraudulent visa sponsorship practices.
“We are seeing an alarming rise in immigration abuse, especially through misrepresented sponsorships,” Yusman said during a press conference. “These changes aim to restore integrity to our immigration system.”
🛂 What’s New in the Visa Renewal Process?
Under the updated rules, foreign visitors and residents must now follow a hybrid application process that blends digital submission with in-person verification.
Here’s what the new process involves:
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Submit application online at evisa.imigrasi.go.id
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Upload supporting documents as part of the digital pre-screening
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Schedule and attend an in-person appointment for:
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Biometric photo capture
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Personal interview
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This requirement affects a broad category of individuals, including tourists, retirees, students, investors, expatriate workers, and anyone holding temporary or short-term permits.
👥 Exceptions & On-Site Support
Indonesia has introduced a compassionate clause for vulnerable applicants. Foreigners in categories such as elderly individuals, pregnant women, persons with disabilities, nursing mothers, and those in emergency situations will be assisted through walk-in, appointment-free services at immigration offices, where dedicated officers will guide them through the process.
⚖️ New Responsibilities for Visa Sponsors
In addition to changes for visa holders, the new policy introduces stricter obligations for visa sponsors. Sponsors are now required to report any change in the foreign national’s address, civil status, or immigration situation. Non-compliance could result in legal consequences for both the sponsor and the visa holder.
“We want a transparent and honest system,” Yusman stated, “and we are holding everyone accountable.”
🧳 What This Means for Travellers and Expats
The mandatory in-person visit represents a major change for millions of travelers and foreign residents in Indonesia. Previously, many found the all-digital renewal process convenient—particularly remote workers and digital nomads. The government, however, argues that enhanced physical verification is essential for improving national security and immigration management.
Immigration experts recommend that foreigners initiate their visa renewal process well in advance and consult licensed agents or trusted local sponsors to navigate the new requirements smoothly.
🌍 A Broader Global Trend
Indonesia’s policy revision is part of a wider trend among countries seeking to tighten immigration protocols in response to increasing incidents of visa fraud, overstays, and sponsor-related abuse. While the additional steps may seem burdensome, officials insist they are critical for building a more secure and trustworthy system.
Bottom Line:
If you’re planning to stay longer in Indonesia, prepare for a more hands-on visa renewal process beginning May 29, 2025. Stay updated, book early, and keep your documents ready for in-person verification.