ROUTEPAL NG LIMITED
INTERNATIONAL EDUCATION SERVICES AGREEMENT & TERMS OF ENGAGEMENT
This Agreement sets out the terms governing the international education advisory and admission support services provided by RoutePal NG Limited (“RoutePal“). By signing this Agreement or making payment, the Client confirms acceptance of these Terms.
1. SCOPE OF SERVICES
RoutePal shall provide professional international education advisory services which may include:
The services provided shall depend on the package purchased by the Client.
2. ROUTEPAL’S RESPONSIBILITIES
RoutePal agrees to:
IMPORTANT NOTICE
Application processing time, tuition, and tuition deposit communicated are estimated and not defined. RoutePal NG is not liable for delays in the institution’s decision-processing time or changes in tuition.
3. CLIENT RESPONSIBILITIES
The Client agrees to:
The Client remains responsible for the accuracy of all information submitted.
4. SCHOOL APPLICATION PACKAGE
Unless otherwise stated in the invoice or quotation:
Standard Package: NGN 150,000
Maximum of Three (3) institutions within one country.
Premium Package: NGN 200,000
Maximum of Five (5) institutions within one country.
Platinum Package: NGN 300,000
Maximum of Six (6) institutions within three (3) countries.
Note:
Maximum number of institutions as specified in the service quotation.
Applications submitted to institutions shall count towards the package limit.
Unused application slots cannot be transferred to another person or exchanged for cash.
5. CHANGE OF SCHOOL
The Client may request a change of institution before an application has been submitted.
Once an application has been submitted, it shall be regarded as completed.
Where additional institutions are requested beyond the purchased package, additional Professional Fees shall apply.
6. CHANGE OF COUNTRY
A request to change the destination country after RoutePal has commenced processing shall constitute a new engagement.
This is because different countries have different:
Professional Fees already earned shall remain payable.
A new quotation may be issued for the new destination.
IMPORTANT NOTICE
A change of destination country is treated as a new service and not as a continuation of the existing application.
7. CHANGE OF PROGRAMME OR INTAKE
Where the Client changes:
after RoutePal has commenced processing, RoutePal shall assess the additional work required.
Where significant additional work is required, additional Professional Fees may apply.
8. PROFESSIONAL FEES
Professional Fees cover RoutePal’s professional services including:
Professional Fees become earned once RoutePal commences work and are non-refundable after processing begins.
9. THIRD-PARTY CHARGES
Third-Party Charges include but are not limited to:
Such fees remain subject to the refund policies of the relevant institution or service provider.
10. ADMISSION DECISIONS
Admission decisions are made solely by the educational institution.
RoutePal cannot guarantee:
11. STUDENT VISA
Admission into an educational institution does not guarantee:
Visa decisions remain solely with the relevant Embassy or Immigration Authority.
12. DEFERRED ADMISSION
Where an institution approves a deferral:
13. REFUND POLICY
14. COMPLAINTS
Any complaint concerning RoutePal’s services should first be submitted in writing.
The parties agree to make reasonable efforts to resolve disputes amicably before commencing legal proceedings.
CLIENT ACKNOWLEDGEMENT
By making payment and filling the questionnaire, you confirm that you understand and accept that:
☐ RoutePal provides professional education advisory and admission support services only.
☐ Admission decisions are made solely by the educational institution.
☐ Admission does not guarantee a student visa.
☐ Professional Fees become earned once RoutePalcommences processing.
☐ Third-Party Charges are governed by the policies of the relevant institution or provider.
☐ A change of destination country after processing has commenced constitutes a new engagement.
☐ Additional schools beyond my purchased package will attract additional Professional Fees.
☐ I have reviewed these Terms, had the opportunity to ask questions and voluntarily agree to be bound by them.